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Dong Fang America Technical support center

Dong Fang America (DFA) is the exclusive service and support provider for Apstar and Topra.
DFA is a joint venture between Haire Group and Dong Fang.

  • Support

    • DFA excels at building lasting customer relationships based in human values – honesty, integrity, knowledge and expertise.
    • DFA is committed to providing the best customer support system in the corrugated converting box machinery industry.
  • Training

    • DFA provides customized, on-site technical training programs, designed to minimize the customer’s learning curve and maximize productivity and performance.
    • DFA training instructors are technical experts who will provide your entire team with the knowledge they need to operate and maintain your Dong Fang machinery solutions with confidence and proficiency.
  • PARTS and Service

    • Professional, reliable customer service is DFA’s highest priority.
    • Factory-trained DFA technicians work directly with your production and maintenance teams on an ongoing basis, commencing with installation and start-up and continuing for the life of your Dong Fang equipment solution.
    • DFA provides top-notch 24/7 service. Every customer service need is addressed with urgency and expediency.
    • DFA maintains a large inventory of parts for “just-in-time” delivery.

Professional, dependable service is crucial. By leveraging service partnerships, Haire Group
can connect you with the 24/7 service that you need to make sure you stay up and running.

  • Apstar Rotary Die Cutters

    Dong Fang America, a partnership of Haire Group and Dong Fang, provides exclusive 24/7 support for the Apstar, offering parts, services or on-the-ground support.
  • Topra GD - Flexo-Folder-Gluer

    Dong Fang America, a partnership of Haire Group and Dong Fang, provides exclusive 24/7 support for the Topra, offering parts, services or on-the-ground support.

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    Apstar HS with All-Servo Technology

    Dong Fang America, a partnership of Haire Group and Dong Fang, provides exclusive 24/7 support for the Apstar HS, offering parts, services or on-the-ground support.

Interested in learning more? Click here to Contact a DFA team member.